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shipping policy

Delivery Time = Processing Time + Shipping Time

Processing Time:
We will process and dispatch your order within 24 hours of receiving it. Please note that processing times can be affected by weekends and holidays. Once your order has been processed, you will receive a shipment confirmation email.
Note: If you have purchased multiple items, your order may be split into several packages. If you only receive one of the packages, please do not worry and be patient.

 

Shipping time

5-7day

 

Taxes:
We has already covered the customs duties and clearance fees for your country, so there are no additional import taxes for you to pay.

 

Cancellation or Address Changes:
Once you have completed your order, we will send you a confirmation email, and we will immediately prepare your order. If you need to change or cancel your order, please contact us as soon as possible at kaijensen@chimidoll.com, and we will do our best to assist you.

Our corporate email address;

service@ecopuffs.com